Privacy Policy
Last Updated: May 02, 2026
1. Introduction
Welcome to MonthMart. We value your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website or use our application and tells you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you:
- Identity Data: First name, last name, and username.
- Contact Data: Email address and phone numbers (normalized as +252).
- Technical Data: IP address, login data, browser type, and location.
- Profile Data: Your username, orders made by you, and your preferences.
3. How We Use Your Data
We use your data only for legal and service-related purposes:
- To register you as a new customer or provider.
- To process and deliver your orders.
- To manage our relationship with you.
- To improve our app security and performance.
4. Account Deletion & Data Retention
We provide a transparent process for deleting your account:
- Requesting Deletion: You can request to delete your account through the app settings or by contacting support.
- 30-Day Grace Period: When you delete your account, it is not erased immediately. It is marked as "Scheduled for Deletion."
- Restoration: You have 30 days to change your mind. Simply logging back into your account within this window will automatically cancel the deletion and restore your data.
- Permanent Erasure: If no login occurs within 30 days, all your personal data will be permanently and irreversibly deleted from our active databases.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All passwords are encrypted using state-of-the-art hashing algorithms.
6. Your Legal Rights
You have the right to request access to your personal data, request correction or erasure, and withdraw consent at any time where we are relying on consent to process your data.
7. Contact Us
If you have any questions about this privacy policy, please contact us at:
+252 63 4783258 / +252 63 4545673